In an industry filled with acronyms, regulatory language, and technical terminology, it can be tempting to choose a name that sounds impressive or complex. But when we set out to name our Home Care solution, we intentionally chose something simple. Not because we lacked creativity—but because clarity is at the heart of everything we build.
At detaso, we lead with our values. Among our four core pillars, Integrity stands as the foundation.
Most people define integrity as "a firm adherence to a code of moral values," or the classic phrase: "Doing the right thing when no one is looking." While that captures the heart of the concept, at detaso, integrity goes deeper. It isn’t just a passive trait; it is an active, daily discipline.
Every organization has goals. Every team has projects. Every company has a vision for where it hopes to go. But what truly guides a company—especially when the path forward is obscured—is its core values.
Core values are the deeply held beliefs that shape how we think, act, and respond. They are the constants in an ever-changing world. Ultimately, they define who we are long before they dictate what we do.
"Service isn’t what happens after the work is done—it is the work."
Hear from our Director of Customer Success, Leon Matthews, as he breaks down why we’ve moved beyond 'customer service' as a department and embraced it as a core commitment. Whether it's showing up when it matters most for our clients or supporting each other internally, Leon shares how a service-first mindset is the engine behind everything we do.
As the founder and CEO of detaso, there are many things I could say about our product and our service. However, one of my favorite things to share about our company is a statement we hear after almost every launch. The phrase, "This changed everything," is one of the highest compliments I think we could receive. It's a phrase that captures what we strive to do here at deTASO.
We live in a world driven by information and technology. Although this is helpful, it does not come without a few unique challenges. Over the past seven years, we have helped quite a few companies that have transitioned to deTASO learn some helpful lessons along the way. To ease your software transition, try discussing the following topics with your team before, during, and after the transition.
