Frequently Asked Questions

How much does deTASO cost?

We want to give you the chance to experience the efficiency and accountability that deTASO can provide. We understand that every company is unique, which is why we offer custom pricing based on the size of your company. In this industry, it's common to price software based on the number of users or clients. However, we believe that each employee generates a different return and not all clients generate the same revenue. It does not seem fair to force you into a pricing model that doesn't fit your organization. That's why we proudly price deTASO based on a percentage of your annual revenue. We do not charge based on the number of modules you choose. When you partner with deTASO, you get access to all of deTASO. For more info, see the pricing estimate calculator here.

Where does my data get stored?

Rest assured, your data is in safe hands with deTASO. We store your information in secure, state-of-the-art data centers, ensuring its safety and confidentiality. Our robust security measures and regular backups guarantee that your data is always available when you need it. We know data is foundational for our business and your organization. Everything about deTASO is cloud-based. We have partnered with Amazon Web Services (AWS) to encrypt, back up, and store your data and documents. 

Is deTASO HIPAA compliant?

Yes! deTASO prioritizes HIPAA Compliance. Our team receives regular HIPAA Training and we have established policies and procedures to safeguard our client’s Electronic Protected Health Information.

How long does it take to implement deTASO?

We can implement deTASO in as little as 4 weeks. During this time, we will collaborate closely with you to customize deTASO for your business and provide comprehensive training for all your therapists, teachers, administration, and billing staff.

What happens if we decide we don’t want déTASO anymore?

No problem, it's your data. We will assist you in migrating your data to your preferred location and ensuring that you have a version of deTASO for easy access.

Is my data backed up?

Yes, your data is securely backed up and stored in an encrypted state. It is backed up at the data center and duplicated off-site in a different state each night.

Can deTASO be used for just an outpatient therapy clinic?

Yes! deTASO is not priced based on the number of modules you use. When you partner with deTASO, you have access to as many or as few applications as you need.

Does deTASO work for Day Habilitation Centers?

Certainly! deTASO provides applications to support developmental preschools and adult day habilitation centers.

What does deTASO mean?

The name deTASO came to us as the combination of the three owner’s names: Todd Denton, David Tapp, and Ben Watson – but if you Google us or use Urban Dictionary, it will tell you that TASO means 1) Good Looking 2) Well Built 3) Loyal.

How will deTASO help me grow my business?

Our company is defined by "accountability" and "efficiency." deTASO allows you and your staff to concentrate on serving patients and families. With deTASO, you can lower overhead costs, oversee your team, and optimize your facility's billing. We have observed growth in both revenue and profits for all our clients.

How does deTASO work?

What do I need to have to use deTASO?

Here are our minimum requirements:

• Each PC must have at least 4 GB of RAM to meet specifications. Each must have a full version of Windows 7, 8, or 10.
• Resolution – 1366 x 768 Minimum
• Storage – 100 GB Minimum.
• All updates must be completed prior to deTASO being installed. All antivirus software must be up to date.

iPads, Chromebooks, Surface, and ThinkPads are not viable choices for our systems and may not function correctly. Only full Windows-based machines meeting the above requirements will run efficiently.

Can I use deTASO on my Mac?

Yes! You can access deTASO through a Mac if you have a Windows virtual machine to install the app on.

Does deTASO store any data on my computer?

No. Only the program itself is stored on the computer. All patient data resides in the secure cloud.

What internet speeds do I need to enjoy deTASO?

More is always better but 50 down and 10 up is a good baseline.

What Router do you recommend to handle the VPN encryption?

Recommended Network Router for VPN Cisco RV 130W Wireless N Multifunction VPN Router – About $180 or Cisco RV 180W Wireless N Multifunction VPN Router – About $200