Frequently Asked Questions
How much does deTASO cost?
We want you to have an opportunity to experience the efficiency and accountability that deTASO can offer. We know every company is unique, which is why we offer custom pricing based on the breadth of your company. Specifically, pricing is based on a percentage of your annual revenue. Our pricing is not based on the number of users or the applications you use. For more info, see the pricing estimate calculator here.
Where does my data get stored?
deTASO data is stored on servers in a secure data center. Your data is then replicated both within the data center on another server and in a second secure data center at another location.
Is deTASO HIPAA compliant?
Yes! deTASO takes HIPAA Compliance very seriously. Our team undergoes regular HIPAA Training and we have policies and procedures in place to maintain the privacy and security of our client’s Electronic Protected Health Information.
How long does it take to implement deTASO?
We can implement deTASO in as little as 4 weeks. During this time, we work closely with you to customize deTASO for your business and provide complete training for all your therapists, teachers, administration, and billing staff.
What happens if we decide we don’t want déTASO anymore?
No problem, it’s your data. We will help you migrate your data to your desired location and ensure you have a version of deTASO to easily access it.
Is my data backed up?
Yes! Your data is backed up and stored in an encrypted state. Your data is backed up at the local data center and off-site in another facility located in a different state each night.
Can deTASO be used for just an outpatient therapy clinic?
Yes!
Does deTASO work for EIDT Centers?
Yes!
What does deTASO mean?
The name deTASO came to us as the combination of the three owner’s names: Todd Denton, David Tapp, and Ben Watson – but if you Google us or use Urban Dictionary, it will tell you that TASO means 1) Good Looking 2) Well Built 3) Loyal.
How will deTASO help me grow my business?
Two words that really describe the heart of our company are “accountability” and “efficiency.” deTASO frees you and your staff up to focus on the patients and families you serve. With deTASO you can reduce overhead, manage your team, and maximize your facilities billing. We’ve seen growth at each of our clients, both to the top and bottom lines.
How does deTASO work?
deTASO is an application. It securely connects to our cloud through a VPN connection. Within our admin program, users are granted access permissions to view or edit information.
What do I need to have to use deTASO?
Here are our minimum requirements:
- Each PC must have at least 4gb of ram to meet specification. Each must have a full version of windows 7, 8, or 10.
- Resolution – 1366 x 768 Minimum
- Storage – 100 GB Minimum.
- All updates must be completed prior to deTASO being installed. All antivirus software must be up to date.
iPads, Chromebooks, Surface, and ThinkPads are not viable choices for our systems and may not function correctly. Only full windows based machines meeting the above requirements will run efficiently.
Can I use deTASO on my Mac?
Yes! You can access deTASO through a Mac if you have a Windows virtual machine to install the app on.
Does deTASO store any data on my computer?
No. Only the program itself is stored on the computer. All patient data resides in the secure cloud.
What internet speeds do I need to enjoy deTASO?
More is always better but 50 down and 10 up a good baseline.
What Router do you recommend to handle the VPN encryption?
Recommended Network Router for VPN Cisco RV 130W Wireless N Multifunction VPN Router – About $180 or Cisco RV 180W Wireless N Multifunction VPN Router – About $200