Customer Success Team

Have immediate access to our customer success center to ensure that your specific needs are met. We want to walk through your journey with you.

We serve our clients by offering:

  • Quick response - We are available by phone or email 8am-4pm Monday-Friday, and we work hard to respond to each inquiry within 24 hours.
  • Guided implementation - Beginning with deTASO can be overwhelming, but our team walks each new client through every step of the process.
  • Live training - On all major deTASO applications, we offer real-time training with one of our customer success managers, during which questions and conversations are encouraged.
  • Personalized support - The relationship with each of our clients is important to us, and each organization has a primary customer success manager that they know by name.
  • Billing services - Our billing experts offer complimentary advice and support as a built-in part of a partnership with deTASO, and many clients have opted to let our team take care of their billing altogether through a deTASO billing contract.
  • Consultation - We draw on years of industry experience, as well as the network of 40+ providers using deTASO, to help keep you ahead of the curve in your organization.

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